EMAIL SETTINGS
If you’re having trouble with email, click the LIVE CHAT below, or give us a call and we’ll walk you through the settings or troubleshoot.
ONE POINT OF CONTACT – ONE FRIENDLY SOLUTION
IMAP INFORMATION
We recommend IMAP for all tablets and phones.
- Multi-Device Access: IMAP synchronizes emails across multiple devices, allowing users to access their mailbox from anywhere.
- Folder Management: IMAP supports folder structures, making it easier to organize and manage emails.
- Server-Based Storage: Emails are stored on the email server, reducing the risk of data loss in case of device failure.
- Real-time Updates: Changes made on one device (read/unread status, deletions, etc.) are instantly reflected on other devices.
Disadvantages:
- Dependency on Internet: IMAP requires an internet connection for real-time access and synchronization.
- Storage Limits: Email servers often impose storage limits, which can lead to mailbox size issues.
- Complexity: IMAP setup and management can be more complex than POP3, especially for users unfamiliar with email protocols.
POP3 (Post Office Protocol 3):
Advantages:
- Offline Access: POP3 allows users to download emails to their local device, enabling offline access to messages.
- Storage Control: Since emails are downloaded to the local device, users have control over storage usage.
- Simplicity: POP3 is relatively straightforward to set up and use, making it a good choice for users who prefer simplicity.
- Privacy: Emails are stored on the user’s device, providing a level of privacy and security.
Disadvantages:
- Limited Synchronization: POP3 does not sync changes made on one device to others, making it challenging to manage emails across multiple devices.
- No Folder Structure: POP3 often doesn’t support folder structures, which can make organizing emails difficult.
- Risk of Data Loss: If the local device is damaged or emails are not backed up, there is a risk of data loss.
Webmail:
Advantages:
- Accessibility: Webmail services can be accessed from any device with an internet connection and a web browser.
- No Setup Required: Users don’t need to configure email clients; they can start using the service immediately.
- Integrated Features: Webmail interfaces often include additional features like calendars, contacts, and file storage.
- Automatic Updates: Webmail interfaces are updated by the service provider, ensuring users always have access to the latest features.
Disadvantages:
- Dependence on Service Provider: Users rely on the service provider’s servers, which might suffer downtime or data breaches.
- Limited Control: Users have limited control over the email server settings and configurations.
- Advertisement: Free webmail services often display ads, which can be distracting for users.
- Data Privacy Concerns: There might be concerns about data privacy and the service provider accessing user emails for targeted advertising or other purposes.
The choice between POP3, IMAP, and webmail depends on individual preferences, the need for synchronization across devices, and the level of control and privacy desired by the user.
Frogstar Customer Email Settings
Frogstar uses the industry standard CPANEL to send and receive your mail.
We support online WEBMAIL, POP3 and IMAP server configurations. Click each for details.
The choice between POP3, IMAP, and webmail depends on individual preferences, the need for synchronization across devices, and the level of control and privacy desired by the user.
Configuration of your email software client should be quite easy. Frogstar uses one server for incoming (POP3) and IMAP servers. Mail is encrypted before it is sent or received.
Mail Server Settings.
Microsoft and Apple both want you to use their mail systems so they default to different settings. In your mail software or phones, you configure the “other” mail servers for either IMAP or POP.
| Username: | [your email] |
| Password: | [your password] |
| Incoming Server: |
mail.frogstar.ca
|
| Outgoing Server: |
mail.frogstar.ca
|
|
IMAP, POP3, and SMTP require authentication.
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Passwords are assigned when the account is defined and you may change it at any time. Frogstar does not keep a record of users passwords on file, but can assist you in resetting your passwords if you forget. You can change your password from the webmail interface at https://webmail.frogstar.ca
It is common to have some frustrations setting up your email accounts and frogstar is available to assist you every step of the way as needed, either by live chat, phone, remote support or in person.