REMOTE SUPPORT

In the local Greater Toronto Area support is available in your home or office but often problems can be resolved by allowing your support team to connect remotely to your computer for troubleshooting. If you’re having trouble, click the LIVE CHAT below, or give us a call and we’ll walk you through the settings or troubleshoot.

ONE POINT OF CONTACT – ONE FRIENDLY SOLUTION

 

It is possible to do a lot of support over the internet without a personal on-site visit. Using Google’s Internet-based remote desktop system, we are able to connect to your computer remotely and work as if we were there.

This connection must be initiated by you and it is a secure, virus-free way of getting technical support without having to book a personal visit.

Although you do not need to be using Google Chrome for this function, it is preferred. To set up remote desktop capabilities you will need a valid Google account or Gmail address. If you need assistance setting this up, click the CHAT button below or give us a call.